Privacy Policy for Xotic Sea Moss

Effective Date: 9/28/2025

At Xotic Sea Moss (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or purchase from xoticseamoss.com (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, billing/shipping address, phone number, and payment details.
  • Account Information: Login credentials, purchase history, and preferences if you create an account.
  • Device/Usage Information: IP address, browser type, operating system, and website activity.
  • Communications: Information you provide when contacting us.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, payments, and deliveries.
  • Communicate with you about purchases, updates, or promotions.
  • Improve our website, services, and customer experience.
  • Detect and prevent fraud or security issues.
  • Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share it with:

  • Payment processors and shipping partners to complete transactions.
  • Service providers for website hosting, analytics, and marketing.
  • Legal authorities if required by law or legal process.

4. Cookies & Tracking

We use cookies and tracking tools to enhance your experience and analyze site usage. You can disable cookies in your browser, but some features may not function properly.

5. Data Security

We apply reasonable safeguards to protect your personal data. However, no system is 100% secure.

6. Your Rights

Under GDPR (EU/UK Customers)

If you are located in the European Union or UK, you have the right to:

  • Access, correct, or delete your personal information.
  • Restrict or object to our processing of your data.
  • Withdraw consent at any time.
  • Request data portability.

To exercise these rights, contact us at info@xoticseamoss.com

Under CCPA (California Customers)

If you are a California resident, you have the right to:

  • Request access to the categories and specific pieces of personal information we have collected.
  • Request deletion of your personal data (subject to certain exceptions).
  • Opt out of the “sale” of personal data (we do not sell your information).
  • Not be discriminated against for exercising these rights.

To submit a request, contact us at info@xoticseamoss.com.

7. Children’s Privacy

We do not knowingly collect information from children under 13. If such data is identified, we will delete it promptly.

8. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a new Effective Date.

10. Contact Us

For any questions or privacy-related requests, please contact us:

Xotic Sea Moss
Email: info@xoticseamoss.com
Website: xoticseamoss.com